Legal entity
Yuanshuo DataTech Pte. Ltd.
Website operating entity.
Contact
Pick the route that matches your need. We aim to respond to general enquiries within one business day.
Enquiry routes
General Enquiry
Questions about services, pricing or working with us. Routed to our international team.
Managed Services
Platform, scale, coverage hours, current pain points. We suggest a 30-minute discovery call.
Emergency Assistance
Critical backup incidents and failed recoveries. Triage first, then acceptance conditions.
Company information
Phone & hours
+65 6000 0000
Monday to Friday, 09:00–18:00 (Singapore Time, UTC+8)
Emergency assistance is subject to existing service agreements, authorization status, technical accessibility and resource availability.
What to include
Your name and business email, company, country or region, the service you are interested in, and a short description of your requirement. For emergencies: business impact, affected platform, issue summary, existing service agreement status and preferred callback method.
Privacy
Information you send us is used to respond to your enquiry. See our Privacy Policy. Please do not send passwords, access tokens, full logs or personal data by email; sensitive material is exchanged through controlled channels once both sides agree.