Assess
Health checks, architecture assessments and capacity reviews.
Services
End-to-end services for enterprise backup and data resilience — delivered remotely, on a hybrid basis, or onsite where required, and structured as projects, retainers or subscriptions.
The service lifecycle
Every engagement fits one of five phases — most customers use several.
Build
Implementation, upgrade and migration projects.
Operate
Managed monitoring, administration and reporting.
Recover
Emergency assistance and recovery coordination.
Automate
API integration, workflows and custom development.
Assess
Advisory and Architecture
For teams planning a new, larger or modernised backup platform: we assess where you are, size where you are going, and design the architecture in between.
Current-state assessment
Configuration, capacity, job history and recovery posture — documented, not assumed.
Target architecture design
An architecture that fits your workloads, growth and recovery objectives.
Capacity and performance planning
Sizing for backup windows, restore throughput and data growth.
Recovery and resilience design
RPO/RTO targets translated into copy strategy, retention and drill design.
Technology evaluation
Platform options compared against your requirements — with the trade-offs written down.
Implementation roadmap
A sequenced plan with prerequisites, risks and dependencies.
How it runs
Workshops with your infrastructure, application and compliance teams, followed by structured analysis and design sessions. Findings are validated against your actual job history and restore records.
What you receive
Architecture documentation, a risk register, capacity models, an implementation roadmap and a management summary.
Build
Implementation and Migration
Turning design into a production environment: installation, upgrade, refresh and migration projects with change control and rollback plans.
Platform installation and configuration
New environments installed, hardened and documented from day one.
Version upgrade
Release planning, compatibility checks, rollback plans and post-upgrade validation.
Hardware or storage refresh
Media server and storage migration without losing retention history.
Backup platform migration
Moving between platforms with parallel runs and validated restores.
Cloud and hybrid deployment
On-premises platforms extended to cloud storage, or cloud workloads protected on-premises.
Acceptance testing and documentation
Test results, configuration baselines and runbooks handed to your team.
How it runs
Discover, design, build, validate, transition. Nothing cuts over until restores from the new environment have been tested, and your team receives documentation and knowledge transfer before handover.
What you receive
An implementation plan, test reports, a configuration baseline, operating runbooks, knowledge transfer and acceptance records.
Assess
Health Check and Optimization
Know the condition of your backup environment before an incident reveals it. A structured review across seven dimensions, summarised for management and detailed for engineers.
Architecture and configuration
Design review against current workloads and recovery objectives.
Backup job success and failure trends
What fails, how often, and what the pattern says.
Storage capacity and deduplication
Growth trends, dedupe ratios and when storage runs out.
Recovery readiness
Evidence of recent, successful restores — or the lack of it.
Security and access control
Role design, credential handling and administrative boundaries.
Software lifecycle and patch posture
Version currency, end-of-support exposure and upgrade sequence.
Operational process and reporting
How the environment is run day to day, and what gets reported.
How it runs
A read-only review of your environment against a standard checklist, followed by a findings workshop. One-off checks, quarterly re-checks and annual optimization programs are available.
What you receive
A management summary, findings ranked by severity, remediation recommendations, a prioritised roadmap and a technical appendix.
Recover
Emergency Recovery Services
For critical incidents: platform failures, failed recoveries, and recovery coordination after ransomware events.
Backup platform failure
Management server, media agents or index failures that stop backups or restores.
Failed critical recovery
A restore that must work now and does not — databases, VMs, file services.
Post-ransomware recovery coordination
Sequenced recovery from backup copies, coordinated with your incident response team.
How it runs
Request, triage, authorize, recover, review. We confirm commercial and technical acceptance conditions before starting work, and every engagement ends with a written review.
What you receive
A scoped engagement with defined acceptance criteria, recovery actions logged, and a post-incident review document.
Automate
Automation and Custom Development
Backup operations improved through APIs and integration: consistency, auditability and faster response, achieved by software rather than headcount.
REST API integration
Backup operations connected to your ticketing, monitoring and CMDB.
Self-service recovery workflows
Delegated, controlled restore paths for application and database teams.
Automated disaster recovery drills
Scheduled, evidence-producing DR exercises instead of manual ones.
Compliance and operational reporting
Reports generated from platform data, not assembled by hand.
Archive and data lifecycle workflows
Retention, legal hold and disposal handled by policy.
Service portal integration
Backup status visible inside the portals your teams already use.
How it runs
Discovery workshop, prototype, integration, test, documentation and support — delivered incrementally so each piece earns its place.
What you receive
Working integrations, documented workflows, audit-ready reporting and fewer manual steps across operations.
Operate
Managed Backup Services
Monitoring, administration, incident management and reporting as a subscription — the most common way customers work with us over the long term.
Not sure where to start?
Tell us your platform, its scale and what is hurting. We will recommend the right entry point — even if it is not the biggest engagement.